{"xsrfToken":"e152a91f1591b6c2a100136d61825187cb26ada4_lout","branding":{"id":"6","key":"vertrieb","name":"Serviceportal","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f90a05ee-8709-48c5-b962-ded8e147c49a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTVmYWMzYy04MDFiLTRlZDUtODRjZC1hZWIwNmUzNmVkZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5MGEwNWVlLTg3MDktNDhjNS1iOTYyLWRlZDhlMTQ3YzQ5YSI6WyJyZWFkIl19LCJleHAiOjE3NTI2MTY1NDUsIm5iZiI6MTc1MjYxNTk0NX0.oUdLfjHfVc1rgETPDPMhwhw8X9uy3RdyXJ0JzZz2C14&client=b95fac3c-801b-4ed5-84cd-aeb06e36edd3&mode=fit","logoId":"f90a05ee-8709-48c5-b962-ded8e147c49a","isLogoAvailable":true,"helpCenterTitle":"Serviceportal","sharedPortalName":"Serviceportal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Serviceportal","sharedPortalName":"Serviceportal","localeDisplayName":"German (Germany)"},"en-US":{"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#3b3b42","helpCenterTitleColor":"#b4cf0e","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e89f7fae-393c-443b-afdd-7800f104e779/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTVmYWMzYy04MDFiLTRlZDUtODRjZC1hZWIwNmUzNmVkZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU4OWY3ZmFlLTM5M2MtNDQzYi1hZmRkLTc4MDBmMTA0ZTc3OSI6WyJyZWFkIl19LCJleHAiOjE3NTI2MTY1NDUsIm5iZiI6MTc1MjYxNTk0NX0._rwyridfcBmfSaOnlU6thf1j8VAjQIRRn2JCqKXmpgc&client=b95fac3c-801b-4ed5-84cd-aeb06e36edd3&height=300&mode=fit","bannerMediaApiFileId":"e89f7fae-393c-443b-afdd-7800f104e779","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#3b3b42","topBarTextColor":"#b4cf0e","hasTopBarBeenSplit":true},"portal":{"id":"6","key":"vertrieb","projectId":12700,"serviceDeskId":7,"name":"Serviceportal","description":"","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"78","name":"Anfrage","descriptionHtml":"","callToAction":"Anfrage","introHtml":"","icon":14609,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14609","groups":[21],"key":""},{"id":"172","name":"Angaben für Impressum und Datenschutzerklärung","descriptionHtml":"","callToAction":"Angaben für Impressum und Datenschutzerklärung","introHtml":"","icon":14638,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14638","groups":[31],"key":""},{"id":"87","name":"Angebot","descriptionHtml":"","callToAction":"Angebot","introHtml":"","icon":14595,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14595","groups":[21],"key":""},{"id":"121","name":"AV Vertrag","descriptionHtml":"","callToAction":"AV Vertrag","introHtml":"","icon":14585,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14585","groups":[31],"key":""},{"id":"173","name":"Datenschutz-Check","descriptionHtml":"","callToAction":"Datenschutz-Check","introHtml":"","icon":14571,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14571","groups":[21],"key":""},{"id":"114","name":"Kündigung","descriptionHtml":"","callToAction":"Kündigung","introHtml":"","icon":14598,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14598","groups":[31],"key":""},{"id":"195","name":"Partner werden","descriptionHtml":"","callToAction":"Partner werden","introHtml":"","icon":14571,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14571","groups":[31],"key":""},{"id":"157","name":"Reklamation","descriptionHtml":"","callToAction":"Reklamation","introHtml":"","icon":14581,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14581","groups":[21],"key":""},{"id":"167","name":"Weiterempfehlung","descriptionHtml":"","callToAction":"Weiterempfehlung","introHtml":"","icon":14610,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14610","groups":[31],"key":""},{"id":"178","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":14601,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14601","groups":[],"key":""},{"id":"169","name":"Dauerleistung","descriptionHtml":"","callToAction":"Dauerleistung","introHtml":"","icon":14638,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14638","groups":[],"key":""},{"id":"175","name":"Domain","descriptionHtml":"","callToAction":"Domain","introHtml":"","icon":14571,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14571","groups":[],"key":""},{"id":"91","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"","icon":10524,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"199","name":"Vorfall","descriptionHtml":"","callToAction":"Vorfall","introHtml":"","icon":14571,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14571","groups":[],"key":""}],"reqGroups":[{"id":21,"name":"Service"},{"id":31,"name":"Vertrag"}],"orderMapping":{"31":[172,121,114,167,195],"29":[78,91],"21":[78,87,173,157]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTVmYWMzYy04MDFiLTRlZDUtODRjZC1hZWIwNmUzNmVkZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI2MTcxNDUsIm5iZiI6MTc1MjYxNTk0NX0.UXBEPNWHQ4ZRFywIu0moTqaNLshhh9pA4qtW-aEqsxQ","targetCollection":"upload-project-12700","endpointUrl":"https://api.media.atlassian.com","clientId":"b95fac3c-801b-4ed5-84cd-aeb06e36edd3","tokenDurationInMins":20}},"reqCreate":{"id":157,"projectId":12700,"issueType":{"id":"12401","name":"Ticket"},"form":{"name":"Reklamation","descriptionHtml":"","callToAction":"Reklamation","intro":"","instructions":"","icon":14581,"iconUrl":"https://clicksports.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14581","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/157","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/157","calendarParams":{"firstDay":0,"date":"2025-07-15T23:45:46+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%Y-%m-%d %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiOTVmYWMzYy04MDFiLTRlZDUtODRjZC1hZWIwNmUzNmVkZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI2MTcxNDYsIm5iZiI6MTc1MjYxNTk0Nn0.tUAepjLzzlIUQFE_yiekjQ_wkEIC4e90FZf86-zud6Q","targetCollection":"upload-project-12700","endpointUrl":"https://api.media.atlassian.com","clientId":"b95fac3c-801b-4ed5-84cd-aeb06e36edd3","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":7,"updated":"2024-10-16T14:49:19.465083231Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[157],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":7,"name":"Reklamation","submit":{"lock":false,"pdf":false},"language":"de","templateFormUuid":"5a7e8f18-831a-4567-a091-4b96902e6933"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"192c62ba-1051-4111-8a66-1389380c1d5b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"f336da84-7287-4394-81df-05f0c46e57d8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"2f1351ab-9a22-4ebb-abe7-27ee126dbe43"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"07fa37ce-5a83-4c84-ae05-1a17cead868a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"a0c6d090-c721-4cc8-adf6-5c6ae9fba515"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"pg","label":"Notizen","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Rechnungsnummer","description":"RE-XXXXXX","validation":{"rq":true,"rgx":{"p":"^(\\RE-)(\\d{6})","m":""}},"choices":[],"questionKey":""},"2":{"type":"cl","label":"Begründung","description":"","validation":{"rq":true,"mns":1},"choices":[{"id":"1","label":"Die abgerechneten Zeiteinheiten waren nicht wertschöpfend für mein Unternehmen","other":false},{"id":"2","label":"Die Rechnung kann keiner Bestellung zugeordnet werden","other":false}],"questionKey":""},"7":{"type":"no","label":"Erwartete Gutschrift","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"3":{"type":"cl","label":"Rechnungsposition(en)","description":"","validation":{"rq":true,"mns":1},"choices":[{"id":"1","label":"1","other":false},{"id":"2","label":"2","other":false},{"id":"3","label":"3","other":false},{"id":"4","label":"4","other":false},{"id":"5","label":"5","other":false},{"id":"6","label":"6","other":false},{"id":"7","label":"7","other":false},{"id":"8","label":"8","other":false},{"id":"9","label":"9","other":false},{"id":"10","label":"10","other":false},{"id":"11","label":"11","other":false},{"id":"12","label":"12","other":false},{"id":"13","label":"13","other":false},{"id":"14","label":"14","other":false},{"id":"15","label":"15","other":false},{"id":"16","label":"16","other":false},{"id":"17","label":"17","other":false},{"id":"18","label":"18","other":false},{"id":"19","label":"19","other":false},{"id":"20","label":"20","other":false}],"questionKey":""}}},"uuid":"5a7e8f18-831a-4567-a091-4b96902e6933"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":7,"updated":"2024-10-16T14:49:19.465083231Z","publish":{"jira":{"submitOnCreate":false,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[157],"submitOnCreate":false,"validateOnCreate":true}},"design":{"settings":{"templateId":7,"name":"Reklamation","submit":{"lock":false,"pdf":false},"language":"de","templateFormUuid":"5a7e8f18-831a-4567-a091-4b96902e6933"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"192c62ba-1051-4111-8a66-1389380c1d5b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"f336da84-7287-4394-81df-05f0c46e57d8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"2f1351ab-9a22-4ebb-abe7-27ee126dbe43"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"07fa37ce-5a83-4c84-ae05-1a17cead868a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"a0c6d090-c721-4cc8-adf6-5c6ae9fba515"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"pg","label":"Notizen","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"ts","label":"Rechnungsnummer","description":"RE-XXXXXX","validation":{"rq":true,"rgx":{"p":"^(\\RE-)(\\d{6})","m":""}},"choices":[],"questionKey":""},"2":{"type":"cl","label":"Begründung","description":"","validation":{"rq":true,"mns":1},"choices":[{"id":"1","label":"Die abgerechneten Zeiteinheiten waren nicht wertschöpfend für mein Unternehmen","other":false},{"id":"2","label":"Die Rechnung kann keiner Bestellung zugeordnet werden","other":false}],"questionKey":""},"7":{"type":"no","label":"Erwartete Gutschrift","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"3":{"type":"cl","label":"Rechnungsposition(en)","description":"","validation":{"rq":true,"mns":1},"choices":[{"id":"1","label":"1","other":false},{"id":"2","label":"2","other":false},{"id":"3","label":"3","other":false},{"id":"4","label":"4","other":false},{"id":"5","label":"5","other":false},{"id":"6","label":"6","other":false},{"id":"7","label":"7","other":false},{"id":"8","label":"8","other":false},{"id":"9","label":"9","other":false},{"id":"10","label":"10","other":false},{"id":"11","label":"11","other":false},{"id":"12","label":"12","other":false},{"id":"13","label":"13","other":false},{"id":"14","label":"14","other":false},{"id":"15","label":"15","other":false},{"id":"16","label":"16","other":false},{"id":"17","label":"17","other":false},{"id":"18","label":"18","other":false},{"id":"19","label":"19","other":false},{"id":"20","label":"20","other":false}],"questionKey":""}}},"uuid":"5a7e8f18-831a-4567-a091-4b96902e6933"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}